SmartSurvey™

Online Satisfaction Surveys

SmartSurvey™ at a glance:

• Online market research
• Affordable and efficient
• User friendly, online access to improve response rates
• No downloading or installation of software
• Data stored on secure servers to ensure integrity
• Invaluable planning tool
• Archived results allow benchmarking and comparative analysis
• Transparent costs
• Total campaign management – our team can manage the complete process for you, under your brand.

Introduction

The success of your business is intrinsically linked to your ability to deliver the best possible service to your clients and to deliver on promises made.

SmartSurvey™ is a web based customer online survey tool that has been specifically developed by Williment Event Management. This technology enables both you and us to offer a valuable research tool to aid in pre-event planning and the measurement of post event satisfaction – all customisable to meet your requirements.

These statistical results offer quantitative and qualitative information which allow all stakeholders to identify areas that may require further improvement and highlight the strengths in our joint service delivery – ultimately measuring the gaps between the current level of event delivery (client perception), the original promises made, and what your customers require and expect.

Key Features

• Simple, quick & easy to use
• Users can access from any internet connection
• Email survey reminders
• Customisable to your requirements
• Select from one of our standard surveys or create a custom survey specific to your event or requirements
• Personalise with branding/logos/ own welcome home message
• View results graphically or download results SmartSurvey™

The next step...

To find out more about Smartsurvey, contact Williment Event Management on +64 4 499 3626 to make an appointment for a meeting and a demonstration (more contact details).